A consumer complaint form must be completed and submitted to the Consumer Protection Unit. Resources and link for seniors and their family members in Contra Costa County related to housing, health, economic stability and elder abuse.We have developed an optional form for you to use to fill out your records request. Court Collections Unit. Phone Hours, am - pm. You have 30 days to respond to a debt lawsuit in California. Is credit card debt forgiveness real? Yes, credit card debt forgiveness is real, but not in the sense that your entire debt will be wiped out or forgiven. Student loan debt has grown nearly 300 percent in the last eight years. Once your cumulative total of qualifying payments reaches 120, we will confirm your eligibility and work with your servicer to forgive your remaining balance.