We'll be jumping into how you should be communicating with your borrower when you agree to enter into a forbearance agreement. Lenders should consider entering into a forbearance agreement when liquidating SBA guaranteed loans.Forbearance is a process that can help if you're struggling to pay your mortgage. We provide documents in 17 different languages to help you understand eligibility requirements, fill out applications, and answer frequently asked questions. Borrowers from the loan types listed below, who are trying to view their loan or make payments using the MySBA Loan Portal (lending.sba. If you qualify, your lender will work with you to set up a forbearance agreement. Terms can include: The length of the forbearance period. In order to qualify for home loan forbearance, a borrower must meet certain criteria.