As a side note, this Doc Request Form is the best way to include payoffs. This avoids having to go into page 2 of the 1003.AGMB Handles Mortgage Assignments for the Following Lenders: Click on the bank name to find the forms. Fill out the form for the selected lender. A payoff request can be created and mailed for free. How long does it take to obtain a payoff? Open your loan and go to the "Borrower Summary (Alameda)" form. On the right side you will find a pink button in the orange 'Document Tracking" section. Note that the fields marked with the red asterisk must be filled out in order to proceed and submit the form. You should continue to make mortgage payments if there is sufficient money in the estate to make payments (and pay the other expenses of the estate).