A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one. HEMAP is a loan program to prevent foreclosure. Learn more about a HEMAP loan and how PHFA can help you keep your home. This page contains important information and guidelines for current URA borrowers regarding loan subordination. The mortgage payoff statement is a document that provides a comprehensive breakdown of the remaining balance on a mortgage. When you come to the Department of Land Records, you must have your documents ready to give to the clerk.