A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.How can I request a payoff statement? Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement. There are no fees for mailing in a payment. It lays out each fee and dollar still due before you completely pay off your mortgage. Here's how it works. How to Pay Off a Lien. The Pennsylvania Department of Revenue teaches taxpayers how to pay off a lien using myPATH. Need a payoff statement for your loan?