How can I request a payoff statement? Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement.Allegheny College offers convenient, flexible ways to satisfy your balance. See how to understand your billing statement and pay your bill. You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app. In addition to restitution, the Department of Court Records, Criminal Division collects fines and costs due Allegheny County for violations. Complete the Payoff Statement Request Form. The statement will be delivered via email to the email address provided on the form. The first step is to get in touch with your lender or loan servicer.