Under the Loan Information section, you will find a payoff request option that will take you to our payoff request form. Click on Payments and then click on Request Payoff.To request a payoff quote, please complete the payoff quote form. This form is intended for 3rd parties acting on behalf of Mr. Cooper customers. The mortgage payoff calculator helps you find out. "Payoff amount" is generally higher than the remaining balance on the home. Reinstatement involves making a single payment to catch up with everything due on a loan. Alternatively, your lender may have a form you must fill out. Payoff of first mortgage loan. 103. Be sure to include the account number with your payment.