A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.First you need to know what the payoff figure is. Click on Payments and then click on Request Payoff. The mortgage discharge or lien release is recorded. Do you need a loan payoff request form? For an official statement verifying your existing mortgage balance, monthly payments, and any late payments, please complete a 3rd Party Authorization form. Alternatively, your lender may have a form you must fill out. A lender's payoff statement or letter will show the amount you need to pay to completely close out the loan. Just deduct it out of the payments.