Case 1 (Borrower Requesting a Paid-Off Letter): Subject: Request for Loan Closure Confirmation and Mortgage-Related Documents. This Payoff Transmittal Letter serves as a formal request to close your loan account.How to fill out the Mortgage Payoff Statement Request Form? This is known as exercising your 'first right of appropriation'. You can choose to send a letter in your own name or in joint names. On the anniversary date of your mortgage loan, we will send out an Escrow Disclosure statement to you. Find their phone number on your card or statement. Be persistent and polite. 1026.11 is part of 12 CFR Part 1026 (Regulation Z). Regulation Z protects people when they use consumer credit. Do not include a credit report as proof of payoff.