Need to request a Payoff? Please click below to complete our Payoff Request Form.Request a Payoff​​ 3rd party Payoff Requests- Please click on the link and fill out the Payoff request form. Already a customer, and would like to request a payoff Quote yourself, Login to Get a PayOff Quote now. In order for a borrower to know the exact amount they owe on their loan, they generally have to submit a payoff request to their lender. What is a payoff request and why do you need one? Call 1-800-561-4567 to use our automated Pay-by-Phone. If preferred, speak to a customer service representative who can help you with that payment. Total Households Served:.