To receive a copy of a loan payoff statement, please fill out the below request form. Borrowers should call our Customer Care team at 800.797.6324 to make a loan payoff demand request. Once your auto loan is paid in full, it's important to understand the next steps to take. Review this checklist to ensure a smooth transition. Please download the appropriate form below and submit to: Payoff Department MS 7703 1305 Main Street Request a payoff quote before you send your final payment. When we receive the request, we'll send the title documentation in the appropriate format. Choose the form(s) you need from the list below, complete and return using the regular or overnight mail directions at the bottom of the page. Rev up your new-car excitement with an auto loan that fast-tracks you to the driver's seat of your dream ride.