In order to process your homeowner mortgage servicing request, you must submit the following: Mortgage Servicing Request Form, Mortgage Servicing Fee. A payoff request can be created and mailed for free.How long does it take to obtain a payoff? A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one. Request a payoff quote. The online form is quick and easy to use. Be sure to have the loan and borrower information ready when you make your request. Find out how to request a mortgage payoff balance and get the details regarding sending in your final payment. Click on Payments and then click on Request Payoff.