In order to process your homeowner mortgage servicing request, you must submit the following: Mortgage Servicing Request Form, Mortgage Servicing Fee. A payoff request can be created and mailed for free.How long does it take to obtain a payoff? A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one. How to fill out the Payoff Request Letter Templates? Loans and Mortgages. Do you have a question about a loan, or need help figuring out the ins and outs of getting a mortgage?