A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.A payoff request can be created and mailed for free. How long does it take to obtain a payoff? In order to process your homeowner mortgage servicing request, you must submit the following: Mortgage Servicing Request Form, Mortgage Servicing Fee. A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one. With Flagstar Private Bank, you'll have a single point of contact focused on you, your family, and your business. No special form is required; a handwritten letter will do. Eternal God, when Pilate asked.