In order to process your homeowner mortgage servicing request, you must submit the following: Mortgage Servicing Request Form, Mortgage Servicing Fee. If you are an MCU Member with questions or comments, please call the Contact Center at 1-844-MCU-NYNY (1-844-628-6969) for assistance.Use WalletHub's credit card payoff calculator to calculate how long it will take to pay off a balance and how much it will cost. Tompkins offers local decision making and flexible service. Our online process for business loans is simple and streamlined.