In order to process your homeowner mortgage servicing request, you must submit the following: Mortgage Servicing Request Form, Mortgage Servicing Fee. How can I request a payoff statement?Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement. Montefiore Einstein is legally required to keep your medical records confidential. We can help you or an authorized party receive access when needed. (installment) in order to qualify for the Mortgage, payoff must be documented in the Mortgage file. The first step is to get in touch with your lender or loan servicer. You can find their contact information on your monthly statements. Effective June 24, 2022. Bronx County Surrogate's Court filings, documents and historical records can be viewed remotely using the Websurrogate Program.