How do I get a payoff for a lien? Please visit Liens and Searches for contact information to request Lien Payoff information. Finance.Include your case number, the date of the payoff and your email address in your request. We will email the payoff statement to you upon receiving your request. This estoppel letter MUST be sent within 14 days of the request or there is a risk of sanctions, including monetary penalties. Your bank or other lending institution will send you the title in the mail along with a letter saying your loan is paid in full. Additionally, please provide any available documentation detailing a loan transfer to a new lender in reference to the attached Deed of Trust. Other solutions include: loan modifications, reinstatement, deed-in lieu of foreclosure, a negotiated payoff, and refinancing. This amount can be in the form of a gift if the gift is documented with a gift letter provided to the first mortgage lender.