Payoff Request Form. You will be required to fill out a "Defendant Request Form".This request will be forwarded to the presiding Judge for review. Include your case number, the date of the payoff and your email address in your request. We will email the payoff statement to you upon receiving your request. You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app.