Fill out a replacement title application. I paid off my loan on November 6th.The 7th they closed my account and said it was in the process of releasing the lien. Find answers to frequently asked questions about your Capital One Auto Loan, including credit reporting, payments, and general information. The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. You simply need to request that Capital One Auto finance provide a Lien Release. In this situation, it's best to have the seller go through the process of requesting a lien release before you exchange any funds to buy the car. Instructions on locating and obtaining a lien release for a title on a vehicle when the lender has closed or has not been located.