Additional Information. A 10 day payoff is crucial to getting your old loans paid off during a refinance.Learn how it works from start to finish. Edit, sign, and share authorization for payoff form california online. No need to install software, just go to DocHub, and sign up instantly and for free. Borrowers should call our Customer Care team at 800.797. 6324 to make a loan payoff demand request. LOAN PAY-OFF REQUEST FORM. This form must be completely filled out and submitted along with all required documents. A lender's payoff statement or letter will show the amount you need to pay to completely close out the loan.