A demand for payment may be requested for a real estate transaction, bulk sale, or liquor license. In each case, a demand for payment is a payoff request.In the payoff demand statement, the beneficiary must state the amount of the unpaid balance and interest rate together with the total amounts. You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app. Mail: Send us a short letter stating that you'd like a payoff quote. If you want to know what it will take to pay off a loan, you'll need to access a payoff statement (sometimes called a payoff letter). Tax season is coming! Your Mortgage Interest Statement (Form 1098) will be available to you in late January. Wage and Tax Statement.