A demand for payment may be requested for a real estate transaction, bulk sale, or liquor license. In each case, a demand for payment is a payoff request.This form is furnished to give you a statement of actual settlement costs. You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app. Mortgage lenders ask for a letter of explanation to better understand your finances when determining whether to approve you for a loan. You can't deduct home mortgage interest unless the following conditions are met. Review all letters, emails, and statements when you get them from your mortgage servicer. If we don't, we can determine if we can pay the tax bill out of your escrow account. The document includes specific loan information in a standard format, so you know how each dollar of your mortgage payment is spent.