Can you send me a lien release letter? Please contact us at 800-727-7000 and provide the following information to a representative.A release of interest letter confirms that Ford Credit no longer has a lien registered on your vehicle and that we have released our interest. Speak to a Ford Credit customer service representative during business hours or use our 24-hour automated support. When buying a used car from a private seller, have the seller provide you with a letter from the lender stating that the lien has been released. I contacted Ford Credit to get me a lien release. Do I still pay interest on a payment extension? Electronic lien releases are typically processed within 7–10 business days of receipt of payoff. They automatically release lien so they are unable to sign that they do so. They refuse to let you talk to manager or someone high up.