Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. Your final mortgage statement can easily prove that you paid off your loan.The mortgage payoff statement is a document that provides a comprehensive breakdown of the remaining balance on a mortgage. Paying biweekly mortgage payments can shave an average of 5 years off your loan saving you tens of thousands of dollars! PNC offers a wide range of mortgage payment options, allowing you to choose the one that's most convenient for you. A payoff agreement is an informal contract in which a creditor agrees to accept the balance of a debt owed as full payment. You should definitely keep the letter telling you that your loan was paid off in full. We'd also want you to keep at least the most current loan statement. Put the property address and loan number on the payoff check or cover letter. Yes. You can process a payment through this website or the automated phone system at 1-800-449-8767.