The mortgage discharge or lien release is recorded. Provide a clear explanation: Your letter should acknowledge and indicate why something happened.I (we), the owners of the above mentioned property, authorize you to release all mortgage and payoff information to Chicago Title. You'll need to request a payoff statement. Yes. You can process a payment through this website or the automated phone system at 1-800-449-8767. This number is available 24 hours a day, 7 days a week. We offer fixed-rate mortgage options of 15, 20 or 30 years for a home purchase, refinancing, or debt consolidation. A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. â–« Any member that has submitted a letter of intent to withdraw from membership in the Federal Home Loan.