This document provides a sample payoff request letter that can be used as a guide. I (we), the owners of the above mentioned property, authorize you to release all mortgage and payoff information to Chicago Title.Provide a clear explanation: Your letter should acknowledge and indicate why something happened. Deliver the Payoff Letter – The payoff letter must clearly provide that the equity line is to be frozen and the deed of trust canceled of record. To get a payoff letter, ask your mortgage lender for an official payoff statement and let them know what the projected closing date is. The letter is simple and states that you've satisfied your obligation and don't owe any more money. In the "Loan Payoff" box, click View Payoff Quote. Click CONTINUE to submit the payoff quote request. Create a Loan Payoff Letter online and download it as a PDF or Word document. Customize and print a blank Loan Payoff Letter for free.