Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
There's a process to getting the mortgage payoff statement. First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
In Cook County, the first installment is due by March 1. (Elsewhere, a county board may set a due date as late as June 1.) The second installment is prepared and mailed around June 30 and is for the balance of taxes due.
This program allows persons 65 years of age and older, who have a total household income for the year of no greater than $65,000 and meet certain other qualifications, to defer all or part of the real estate taxes and special assessments (up to a maximum of $7,500) on their principal residences.
Payments are due March 1, 2024. The First Installment is 55% of the previous year's total tax.
How to Write a Letter of Explanation Your name, address, and phone number. Lender name, address, and phone number. Mortgage application number. Your concise explanation and any documents supporting it (medical records, etc.) Your signature and the date.
Answer the lender's request point by point, as specifically, and with as much detail, as possible. Be precise with dates and dollar amounts. Acknowledge the lender's concern, and and if necessary, explain how you've resolved (or are in the process of resolving) the issue to prevent a future occurrence.
Tips for writing a letter of explanation Provide all details the best you can, including correct dates and dollar amounts. Explain how and when all situations were resolved. If they are not resolved, explain that as well. Detail why problems won't happen again.