How can I request a payoff statement? Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement.A mortgage payoff statement can be a useful piece of documentation for some borrowers to request. Search Official Records for liens. To find a payoff amount, please contact the creditor or Liening party for the correct amount. A statement that the lender will fund the loan in the event of VA approval. Do not use this provision to shift the burden of a loan rejection to VA. To apply, complete all the applicable items in the attached 3-J Checklist of Items to Accompany the. Filling out this form is straightforward. What is the total mortgage payoff?