How can I request a payoff statement? Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement.Print and complete a Mortgage Servicing Request Form (PDF) providing ALL requested information. A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. This mortgage payoff calculator is designed to help you understand the impact of making additional payments on your mortgage. Filling out this form is straightforward. Search Official Records for liens. To find a payoff amount, please contact the creditor or Liening party for the correct amount. CASE NO.: C. NOTE: This form is furnished to give you a statement of actual settlement costs.