A payoff request can be created and mailed for free. How long does it take to obtain a payoff?1) Call the mortgage department and request an official principal payoff letter. Please use the form below if you are requesting a pay-off for a residential property only if your property has a lien recorded for sewer service charges. In order to process your homeowner mortgage servicing request, you must submit the following: Mortgage Servicing Request Form, Mortgage Servicing Fee. Is a multi-state, mortgage industry leader serving consumers and mortgage originators through its technology, title and mortgage channels. Search Official Records for liens. To find a payoff amount, please contact the creditor or Liening party for the correct amount. Branch Locations, directions and hours. Most significantly, Bank of.