How to Create a Payoff Statement? Getting the payoff quote is simple.You can contact your lender via telephone, visit them in person, or go online and request a payoff amount. How can I request a payoff statement? Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement. The Vehicle Payoff Sample Letter form is a crucial document for individuals aiming to transfer their vehicle loan to the State Department Federal Credit Union. The first step is to get in touch with your lender or loan servicer. You can find their contact information on your monthly statements. Include your case number, the date of the payoff and your email address in your request. We will email the payoff statement to you upon receiving your request.