This document provides a sample payoff request letter that can be used as a guide. A mortgage payoff letter can come in two forms.One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. 1) Call the mortgage department and request an official principal payoff letter. This is your authorization to forward a mortgage payoff letter to: Best Homes Title Agency. 23938 Research Drive. All information contained in this application is strictly confidential. Please fill out all pages (front and back). 1995) and assess damages in the form of recoupment against the claim. Offer Development Services in the form most appropriate to each customer.