By including a per diem amount in the letter, the parties will not have to execute another payoff letter if the termination date. The first step is to get in touch with your lender or loan servicer.You can find their contact information on your monthly statements. Add the interest, the principal balance. A 10 day payoff is crucial to getting your old loans paid off during a refinance. Learn how it works from start to finish. Please include a per diem amount in the statement. Please email this information to as soon as possible. The Payoff Amount and Per Diem Amount quoted herein are effective through December 31, 2020. This program allows lenders to input data about their potential veteran-borrower and obtain an eligibility determination, in most cases, in a matter of seconds.