Remember, your payoff amount may differ from your current balance. New To Movement Mortgage?Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. Click on Payments and then click on Request Payoff. The Department of Health, Education and Welfare initiated the movement to close the supposed student loan "loophole" in the 1970's. 60.