The following information is for general informational purposes only and should not be considered legal advice. What type of document can be recorded?Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. The one-time, federally funded California Mortgage Relief Program has awarded all homeowner grants and will not receive any more funding. To get a payoff letter, ask your mortgage lender for an official payoff statement and let them know what the projected closing date is. A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one. 1. Enter your personal information and amount owed. CalHFA allows qualified homebuyers to layer other nonCalHFA down payment assistance loans or grants to maximize affordability. Use the sample letter on the third page if you want to contact your mortgage servicer to request information.