Under the Loan Information section, you will find a payoff request option that will take you to our payoff request form. Download third-party Authorization form here.Note: By requesting a Payoff Statement you may incur a fee. A payoff request can be created and mailed for free. How long does it take to obtain a payoff? First you need to know what the payoff figure is. In order to process your homeowner mortgage servicing request, you must submit the following: Mortgage Servicing Request Form, Mortgage Servicing Fee. Check out the payoff instructions on the Payoff Statement. We're going to walk through exactly how to pay off your mortgage early so you can reach your goal and become a debtfree homeowner. To answer your question, the owner of the property can.