It lays out each fee and dollar still due before you completely pay off your mortgage. Here's how it works.Under the Loan Information section, you will find a payoff request option that will take you to our payoff request form. Creating a payoff letter is essential to any loan or mortgage repayment process. Our free templates and this guide can help you get started. First you need to know what the payoff figure is. The mortgage payoff statement is a document that provides a comprehensive breakdown of the remaining balance on a mortgage. Download third-party Authorization form here. Note: By requesting a Payoff Statement you may incur a fee. How to fill out the Payoff Request Letter Templates?