Under the Loan Information section, you will find a payoff request option that will take you to our payoff request form. Download third-party Authorization form here.Note: By requesting a Payoff Statement you may incur a fee. First you need to know what the payoff figure is. How can I request a payoff statement? Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement. Use a free Mortgage Payoff Statement Request Form to gather information from the holder of a mortgage to create an official payoff statement. A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. The Homeowner Mortgage Servicing Unit is open and available to process your requests during regular business hours.