Creating a payoff letter is essential to any loan or mortgage repayment process. Our free templates and this guide can help you get started.A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. This is an example of a payoff letter used in a syndicated loan transaction. Under the Loan Information section, you will find a payoff request option that will take you to our payoff request form. A. Arrange for payoff of loans. The seller should advise its bank of the projected closing date and request a pay-off letter. The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. What is a Payoff Letter?