REQUIRED INFORMATION TO PROCESS A PAYOFF REQUEST: In order to process a payoff request, please provide the following: • Full Social Security Number. This article provides information regarding titles on vehicles and whether a lien is attached or cleared.Process and required documents: Complete the required pre-application form. Reputable credit counselors can advise you on managing your money and debts, help you develop a budget, and offer free educational materials and workshops. Just paid off my car. It was an electronic title, so I had to go to the title office to get it. You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app. To complete a redemption, a motion to redeem must be filed. OneMain wants to make your loan process as easy as possible.