This completed form and the Request for Lien Payoff Information should be faxed to the Reso staff at. 614.644.7106. A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc.Learn more about what a payoff quote is and how to request one. A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. If you are delinquent on your property taxes, please call the Treasury office at 216-443-7400 to talk to a tax services representative. This article provides information regarding titles on vehicles and whether a lien is attached or cleared. Our Community Outreach team conducts trainings, and delivers information about payment plans and other services directly to taxpayers.