Our Community Outreach team conducts trainings, and delivers information about payment plans and other services directly to taxpayers. If you are delinquent on your property taxes, please call the Treasury office at 216-443-7400 to talk to a tax services representative.You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app. The payoff amount isn't just your outstanding balance; it also encompasses any interest you owe and potential fees your lender might charge. The mortgage payoff statement is a document that provides a comprehensive breakdown of the remaining balance on a mortgage. Learn how the Ohio foreclosure process works, including preforeclosure steps, foreclosure procedures, and homeowner rights. You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app. Fill out the form below.