Payoff Requests must be made in writing. ​​ NOTE: Each customer is allowed one free payoff.To request a payoff quote, please complete the payoff quote form. This form is intended for 3rd parties acting on behalf of Mr. Cooper customers. A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Just fill out the form below or give us a call at 800-688-7306 and get your property taxes paid today! We will work with your current tax collector to pay your taxes on time. Click here to find the form you need to fill out. If not, we don't include property tax in your mortgage payment, and you pay it yourself.