We will provide a payoff statement and accept payment on the account. Complete our Mortgage service or holder of the lien on a property form to receive a copy.Submit your details, and we'll promptly provide you with a complete breakdown. To request a payoff quote, please complete the payoff quote form. This form is intended for 3rd parties acting on behalf of Mr. Cooper customers. The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. Allow ten business days for processing of a release. Lenders typically use their own forms of payoff letter (see Practice. Note, Security and Guaranties: Release (6-381-2932)). Inform them you want to apply for the Dallas Homebuyer Assistance Program for down payment and closing cost funds.