How to fill out the Payoff Request Letter Templates? 1. Complete the Payoff Request Form in its entirety.Unsigned or incomplete requests will not be processed. 2. Texas Home Equity Cash Out Refinance (A6). To request a payoff quote, please complete the payoff quote form. This form is intended for 3rd parties acting on behalf of Mr. Cooper customers. A letter of explanation can clarify your financial situation and get you one step closer to qualifying for a mortgage. PRINT AND FILL OUT THIS FORM - Please complete all relevant sections of the Payoff.