Need to request a Payoff? Please click below to complete our Payoff Request Form.Request a Payoff​​ 3rd party Payoff Requests- Please click on the link and fill out the Payoff request form. Already a customer, and would like to request a payoff Quote yourself, Login to Get a PayOff Quote now. Call 1-800-561-4567 to use our automated Pay-by-Phone. If preferred, speak to a customer service representative who can help you with that payment. Carrington will request income, asset, liabilities and other information in order to pre-qualify you for a loan. Log in and visit the "Payoff Request" page. My loan was recently transferred to Carrington. Com and follow the instructions.