Name of Mortgage Servicer. To request a payoff quote, please complete the payoff quote form.This form is intended for 3rd parties acting on behalf of Mr. Cooper customers. A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Allow ten business days for processing of a release. List of Forms and Documents needed for purchasing or refinancing VA Home Loans, FHA Home Loans, Conventional and Jumbo Home Loans. Our guide will teach you how to write a letter of explanation, plus offers a free template to help you write one of your own. I want to pay ahead on my mortgage loan. What do I need to do?