Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc.Learn more about what a payoff quote is and how to request one. Come here to get answers to frequently asked questions, send us a question or comment, and find our office locations. This service allows clients to conveniently secure accurate and up-to-date payoff information regarding the outstanding balance on their mortgage loans. How to fill out the Payoff Request Letter Templates? Send your written request to: Fairfax Circuit Court 4110 Chain Bridge Road, Suite 317 Fairfax, VA 22030. Attention: Land Records Copy Center.