You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app.The payoff amount isn't just your outstanding balance; it also encompasses any interest you owe and potential fees your lender might charge. Effective October 1, 2023, a significant change was made to Florida Statute §701.04 governing the substance of estoppel lettersaka payoff statements. This service allows clients to conveniently secure accurate and up-to-date payoff information regarding the outstanding balance on their mortgage loans. You can calculate a mortgage payoff amount using a formula. Under the Loan Information section, you will find a payoff request option that will take you to our payoff request form. Learn what a mortgage payoff statement is, how to request one, and and what to do if your mortgage servicer fails to send it.