The payoff amount isn't just your outstanding balance; it also encompasses any interest you owe and potential fees your lender might charge. You can request a payoff statement online 24 hours a day, seven days a week.To request a statement from Freedom Mortgage, log in to your account or mobile app. Effective October 1, 2023, a significant change was made to Florida Statute §701.04 governing the substance of estoppel lettersaka payoff statements. The mortgage payoff statement is a document that provides a comprehensive breakdown of the remaining balance on a mortgage. A lender or servicer may not refuse to accept funds received that conform with the amount provided in a current, valid estoppel letter. Under the Loan Information section, you will find a payoff request option that will take you to our payoff request form. This guide will help you learn mortgage math, allowing you to confidently calculate how much you need to pay off your mortgage. The mortgage payoff calculator helps you find out. You can't just pay the amount shown on your monthly mortgage statement to pay off the loan.